Total Office Product Solutions, Inc. (TOPS), an industry leader in unified communications, announced today that the outlook for technology purchases by small to mid-sized (SMB) companies in 2012 is exceptionally positive. This outlook was confirmed by Technology Assurance Group (TAG), an international association of unified communications providers representing approximately $350 million in products and services. As a premier Member of TAG, TOPS is positioned as the dominant force in their marketplace and is able to better prepare and protect its customers for whatever the future holds.