Tops Office Solutions: Phone Systems & Managed IT

Your Trusted Local Advisor

We have 39 years of expertise establishing mutually beneficial relationships and caring for businesses of all types all over the Okanagan, Thompson and Fraser region. Trust us to use industry best practice and keep everything up to date and secure.

On the Forefront of Latest Technology

Work Smarter Not Harder. We Help you Utilize the Latest Technology to Promote Efficiency in Workflows, Increasing your Productivity and Improving the Overall Experience For Your Customer

Tailored Flexible Solutions

Empower and mobilize your modern workforce to collaborate from anywhere, anytime promoting a better work/life balance and embracing the new normal. No matter your existing service provider we can partner with you to ensure you get the best setup promoting efficiencies for all areas of your business

No Hassle Guarantee

We promise the latest reliable, fit for purpose solutions fully supported by friendly experienced technicians. We deliver comprehensive training to ensure you get the most out of your technology with little to no downtime as we understand time is money.

If Technology isn’t Your Business, Make it Ours

Whether you’re moving your communications technology to the cloud or maximizing your on-site investment with next-gen apps, TOPS has the tools you need to simplify your business communications.

What does TOPS do really well?

Everyone at Tops was AMAZING! Such an easy transition and the whole team LOVES the new system.
The support and understanding when we were designing our system was amazing. All in all, I would definitely recommend TOPS to friends and colleagues.
TOPS has always come through with a plan to manage our telecommunications needs no matter how complicated. The service provided by Don, Kathryn and the whole service department is far superior to previous suppliers.
Every aspect of our recent phone installation was handled efficiently and professionally by each member of the TOPS team. Don, Kathryn, Patricia and Wade were invested in making the transition as smooth as possible and their efforts are greatly appreciated. Our office depends on a system that is reliable and user friendly to both our staff and our patients.
We have really enjoyed having the ZULTYS software available to our staff members. We find it very easy to look up contacts in the directory. Being able to search by different criteria makes it seamless. A few of our team members shared with me that they love the drag and drop feature when transferring a call to a specific contact. We have a few team members who used the mobile app when working remotely but most find it easier to simply transfer their desk phone (Via ZULTYS) to an external number. When using the mobile app, we enjoy being able to use all the features of our desk phone anywhere. Specifically listening to voicemails and accessing the company directory. I personally enjoy the feature of being able to have my desk phone ring a few times and the go to my cell phone, so I don’t miss call when not in the office. I also appreciate the feature of being notified of voicemails in my email. This is a great way to keep a mental reminder to listen to the voicemails or to remember to call people back. This helps me work more efficiently.

Recent Posts

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The Future of Business Collaboration
TagsIntegrated Solutions, Solutions

  When all your employees are under the same roof, getting the group together to brainstorm ideas and solve big problems might only be an issue of fitting everyone into the same conference room. But when your employees are spread across a city, a state, or even the entire country, how do you pull everyone […]

Creating a Community of Employees
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  Community, according to the dictionary, is a feeling of fellowship with others as a result of sharing common attitudes, interests, and goals. There’s a reason why community is so important to people’s lives. When striving for success, individuals are limited by their capabilities and opportunities. But when someone is part of a group of […]

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