TOPS serves as your advocate by providing unmatched support services. We provide highly skilled pre- and post-sales employees as your single point of contact to expedite quoting, ordering, configuration, and installation of services. Effective troubleshooting and escalation processes are in place to ensure the highest quality of service for all clients. No need to wait on hold with a call center agent, no need to deal with multiple agents each time. Our team has direct 1 to 1 support channels with each carrier to get the support and service you need.
TOPS earned our reputation by building long-standing, valuable relationships with the leading national carriers over the last 20 years. Our experience allows us to recognize customer needs and connect them with the best solutions. Save time and money by working with a technology expert that not only has an extensive portfolio of solutions, but the knowledge to tackle business challenges.
We remain carrier agnostic and believe in selecting providers based on their ability to deliver top solutions for our clients. Premier relationships with the nation’s top carriers increase customer benefits with greater 1 to 1 support from initial consultation through to installation and follow up.
Utilizing us with your connectivity services costs you NOTHING. Our experienced agents are more than happy to provide your business with a communications audit at any time, quote and propose new services, and answer any questions you may have.
Carriers now offer more services than ever before, gone are the days of basic internet and phone lines. See below for a list of all the different services SHAW can provide for your business.