A Complete Support Solution

TOPS NETWORKING offers a comprehensive set of managed services for both large & small companies. Through a combination of our Managed IT Services and our Managed Security Services we can offer a higher degree of service including seamless Help Desk, Remote Management, and Onsite Technical Support using proven techniques and reliable systems.

Our three-point approach to supporting our customers’ networks results in increased productivity which ultimately results in increased profitability.

This proven process starts with a Best Practice Assessment of your IT environment. This assessment compares your current IT infrastructure to industry standard best practices focused on ensuring a stable and secure environment. Once we have stabilized and secured your environment, we then provide a combination of our Managed Services to proactively monitor and manage your network and provide immediate support to your employees. This approach ensures that your employees are never left without access to the critical systems they depend on, allowing them to focus on your business.

Benefits to You

• Increase productivity
• Minimize downtime
• Decrease costs
• Secure your data
• Focus on your business

A stable and secure IT environment is critical to productivity!

We don’t pretend to know what is best for you and your company, but we do know that implementing “IT best practices” results in a stable and secure IT environment. It is our experience that IT stability and security allow your staff to become more productive—ultimately resulting in increased productivity.

Our Best Practice Assessment is designed to compare your current IT environment and support model against industry standard IT best practices. We take a look at all aspects of your environment and provide you with recommendations for improvement.

In this assessment we cover several critical areas of your network environment:

• Network connectivity, configuration and security
• Email connectivity, configuration and security
• Backup and disaster recovery solutions
• Anti-virus, anti-spam and anti-malware configurations
• Current service contracts and warranties
• IT related pain points you may be having
• Much more…

Our recommendations document provides an overview of each of these areas and whether or not it meets “IT best practices”.