Telecom Solutions

Telecom Solutions

TOPS has the tools you need to simplify your business communications.

Whether you’re moving your communications technology to the cloud or maximizing your on-site investment with next-gen apps, TOPS has the tools you need to simplify your business communications.

Hosted Solutions

Hosted phone systems, or virtual phone systems, enables you to have a fully functional telephone service without needing to purchase system hardware, other than handsets. The options in hosted phone systems include both traditional PBX and Voice Over Internet Protocol (VoIP), which uses the Internet to transmit calls

No Upfront Costs. Tailored Design. Full Customer Support.
Hosted solutions help businesses reduce costs with a low Total Cost of Ownership, boost productivity and improve your level of customer service. With no capital investment, no-worry about future upgrades and easily managed options, your phone system is always the most up to date.

We can configure a package customized to meet your needs today, knowing that as your needs change, your phone system can change, scale and grow!

Enable your work force to stay productive and accessible whether at their desks, in a remote office or mobile – on their desk phone, smart phone, tablet or laptop – Anywhere and Everywhere!

Benefits of a Hosted Solution

  • Initial Cost Savings – No large upfront investment by purchasing an office telephone system.
  • Ongoing Cost Savings – You pay only for services and features on a per-employee basis. Features can be easily added or removed as your business needs change.
  • Mobility – Integrate smart phones, enabling mobile workers to access the same features of the office phone system, like total call control, office directory, IM, Presence, Visual Voice Mail and much more.
  • Work Anywhere – When your office phone system is virtual, employees can work from home, remote offices, on the road, mobile phones, and even overseas – just as if they were in the office.
  • Presence and IM – See whether employees are available, in a meeting or out of the office and exchange secure instant messages with colleagues to streamline communications.
  • Enterprise Capabilities – For small businesses, unified communications and contact center functionality is often cost-prohibitive. Not so with powerful feature packages.
  • Scalability – Virtual systems can expand and grow with your business as needed. You can easily add phones and services as your business expands, up to 10,000 users in multiple locations.
  • Connect Multiple Locations – If you have multiple locations and want them tied together or want a premise-based system in some locations and a cloud solution in others- it’s no problem. You get the exact same user experience whether in the cloud or on your premises.
  • Easy Set-up and Admin – With Cloud Services, you can be up and running very quickly. Ongoing administration is simple with an admin interface that enables user management, monitoring and making changes to your service at any time.
  • Reliability – We maintain multiple redundant data centers supervised and maintained 24/7/365 so your communications infrastructure is protected.

 

Premise Based

Generally, a premise based system is an onsite PBX or Key System hardware device controlling all aspects of call management for connected phones. The hardware, including the phones, are owned or leased, and many times are managed by the consumer

TOPS offers industry-leading unified communications solutions for businesses of all sizes. Our solutions are simple yet comprehensive, flexible and reliable.

While more businesses are moving to the cloud, not all businesses are ready to take make the move. Flexibility is key for a premise-based solution with the realization that cloud communications are on the horizon. Choosing the proper communication platform today will help accommodate your ability to solve tomorrow’s challenges.

You will want to ensure that your solution integrates several applications, such as communications and collaboration, phones, and call center solutions. Additionally, we can help deliver a seamless workflow by integrating with third-party systems.

Migrate to the cloud at a pace that makes sense for your business while preserving your existing investment.

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