Zultys
Zultys
TOPS has the tools you need to simplify your business communications.
Whether you’re moving your communications technology to the cloud or maximizing your on-site investment with next-gen apps, TOPS has the tools you need to simplify your business communications.
Hosted Solutions
Hosted phone systems, or virtual phone systems, enables you to have a fully functional telephone service without needing to purchase system hardware, other than handsets. The options in hosted phone systems include both traditional PBX and Voice Over Internet Protocol (VoIP), which uses the Internet to transmit calls No Upfront Costs. Tailored Design. Full Customer Support. Hosted solutions help businesses reduce costs with a low Total Cost of Ownership, boost productivity and improve your level of customer service. With no capital investment, no-worry about future upgrades and easily managed options, your phone system is always the most up to date. We can configure a package customized to meet your needs today, knowing that as your needs change, your phone system can change, scale and grow! Enable your work force to stay productive and accessible whether at their desks, in a remote office or mobile – on their desk phone, smart phone, tablet or laptop – Anywhere and Everywhere!
Benefits of a Hosted Solution
- Initial Cost Savings – No large upfront investment by purchasing an office telephone system.
- Ongoing Cost Savings – You pay only for services and features on a per-employee basis. Features can be easily added or removed as your business needs change.
- Mobility – Integrate smart phones, enabling mobile workers to access the same features of the office phone system, like total call control, office directory, IM, Presence, Visual Voice Mail and much more.
- Work Anywhere – When your office phone system is virtual, employees can work from home, remote offices, on the road, mobile phones, and even overseas – just as if they were in the office.
- Presence and IM – See whether employees are available, in a meeting or out of the office and exchange secure instant messages with colleagues to streamline communications.
- Enterprise Capabilities – For small businesses, unified communications and contact center functionality is often cost-prohibitive. Not so with powerful feature packages.
- Scalability – Virtual systems can expand and grow with your business as needed. You can easily add phones and services as your business expands, up to 10,000 users in multiple locations.
- Connect Multiple Locations – If you have multiple locations and want them tied together or want a premise-based system in some locations and a cloud solution in others- it’s no problem. You get the exact same user experience whether in the cloud or on your premises.
- Easy Set-up and Admin – With Cloud Services, you can be up and running very quickly. Ongoing administration is simple with an admin interface that enables user management, monitoring and making changes to your service at any time.
- Reliability – We maintain multiple redundant data centers supervised and maintained 24/7/365 so your communications infrastructure is protected.
TOPS and Zultys are proud to announce that for the second year in a row, we have been honored with a 2022 Unified Communication Product of the Year award. TMC, a global, integrated media company helping clients build communities in print, in person, and online, has named Zultys Advanced Communicator (ZAC) as a 2022 Unified Communications Product of the Year Award winner.
Premise Solutions
Generally, a premise based system is an onsite PBX or Key System hardware device controlling all aspects of call management for connected phones. The hardware, including the phones, are owned or leased, and many times are managed by the consumer TOPS offers industry-leading unified communications solutions for businesses of all sizes. Our solutions are simple yet comprehensive, flexible and reliable. While more businesses are moving to the cloud, not all businesses are ready to make the move. Flexibility is key for a premise-based solution with the realization that cloud communications are on the horizon. Choosing the proper communication platform today will help accommodate your ability to solve tomorrow’s challenges. You will want to ensure that your solution integrates several applications, such as communications and collaboration, phones, and call center solutions. Additionally, we can help deliver a seamless workflow by integrating with third-party systems. Migrate to the cloud at a pace that makes sense for your business while preserving your existing investment.
Customers Have Gone Mobile. Join Them.
Integrate smart phones with Zultys Mobile Communicator™ App, enabling mobile workers to access the same features of the office phone system, like total call control, office directory, IM, Presence, Visual Voice Mail and much more.
Wherever Your Job Takes You, Make Your Mobile Device Your Business Phone
Zultys MX Mobile brings the award-winning Zultys system to the iOS and Android devices. It allows remote and mobile employees to take care of their corporate communications while utilizing the same tools as their office-bound counterparts.
We bring significant cost savings for our customers by including our mobile app for free with every type of user bundle for every type of Zultys system. Let’s Get Mobile with Zultys!
Work Anywhere – Work Everywhere
Mobility’s Key Features:
- Use built-in softphone to save costs on calls from anywhere in the world
- Push notification
- Record what you want, when you want, where you want
- A single place for team collaboration
- Single number contact
- Optimize your call group workflow, by getting operator, ACD in the office or on the go
- Communicate with clients and coworkers via text messages
- Browse voicemail messages and recordings from your inbox
- Advanced call controls: hold, park, attended and unattended transfer
- Mobile Presence and secure IM
- Mobile privacy (present office caller ID)
- Integrated Softphone
- Call alerts
- Corporate directory access
- Send and receive faxes
- On-demand Call Recording
- Secure user-to-user file transfer (iPhone only)
ZAC – Zultys Advanced Communicator
Always Stay Connected with Your Team
ZAC’s Group Chat feature is a virtual conference room for collaboration. Group Chat is an intuitive and integrated method of communication between teams regardless of their physical location. Send secure instant messages between team members whether they use WebZAC, ZAC application on their desktop or MX Mobile on iPhone and Android devices. Adding a new member to the Group Chat takes seconds.
Team members can post ideas, proposals, and tasks and ensure that the entire team sees them. With a simple click, any team member can start a conference call, and employees can freely jump on and off the call at their convenience. For a more personal experience, add a multi-party video to your next conference call to bring remote coworkers closer.
Leap Frog Past Traditional and Cross-Company “Teams” With All the Collaboration Tools You Need to Collaborate with Your Customers
When you need to bring in contacts outside the organization to work together on a project, you don’t need to launch a separate application for their benefit. You can temporarily enable their access to your ZAC group or start a new chat session with the contact. You can initiate the process efficiently with a secure password-protected link, and the external contact can use any browser to launch a chat session. They can even share their screen, make audio and video calls, as well as share files. Zultys phone system can be your collaboration hub, not only for internal teams but also for cross-company projects and enriched customer communication.
Share Your Files or Your Screen
Tired of digging through email threads looking for an attachment file? Don’t want to manage a separate application for screensharing?
ZAC can do it all! Share files or your screen with coworkers in ZAC through a secure connection instead.
Browse to the file directory to attach a file to your chat message or drag-and-drop images and files into the ZAC window with the user-to-user IM session open. Alternatively, simply paste any file or image previously copied onto the computer’s clipboard right into the message area. All the recently shared files are saved directly in ZAC. And you can share files, send IMs, manage your audio conversation, and share a screen with coworkers all in a single interface.
Enhance Your Customer Communications with SMS
Stay connected with your customers more effectively with Zultys’ SMS feature. This seamless integration into your existing Zultys business phone system allows you to send text messages directly from both ZAC and our mobile applications. Whether you need to reach out quickly for appointments, confirmations, or alerts, Zultys’ SMS solution provides a reliable and efficient way to maintain customer engagement. Keep all your corporate communications streamlined and in one place, ensuring your business stays agile and responsive.
Flexible Call Recording
Enhance your communication capabilities with Zultys’ flexible call recording options. Choose on-demand recording at any point during a call, and still capture the conversation from the start, or set up automatic recording for comprehensive coverage. Ideal for ensuring quality, compliance, and training needs.
Call Reporting Tools
Optimize your operations with Zultys’ call reporting tools, ideal for supervisors, managers, and administrators. Easily access call data, and create detailed reports that provide actionable insights to your team. Enhance management control and drive efficiency with essential call statistics at your fingertips.
Z 23G: A High Performance and Feature Loaded Phone
The Z 23G combines a color display and dual Gigabit Ethernet ports in a feature-rich IP phone ideal for busy phone users. Functions and contacts may be accessed quickly via 14 programmable soft keys.
A dedicated headset port, built-in Bluetooth functionality, and Electronic Hook Switch support offer enhanced usability for wired and wireless headset users.
The Z 23G is fully compatible with Zultys’ ZAC Unified Communications applications, allowing users to manage calls and messages directly from their computer.
Like all Zultys phones, the Z 23G utilizes the Session Initiation Protocol (SIP) open standard and is managed from the Zultys MX Administrator application for rapid deployment and the industry’s lowest total cost of ownership.
ZIP 45G: Advanced Gigabit IP Business Phone
The ZIP 45G incorporates a 3.7” backlit graphical display and dual Gigabit Ethernet ports, in a feature rich IP phone suitable for the most demanding of users.
Functions and contacts may be accessed quickly via 21 programmable soft keys. A dedicated headset port and Electronic Hook Switch support offer enhanced usability for wired and wireless headset users. The optional ZIP 450M Expansion Module supports additional programmable keys.
The ZIP 45G is fully compatible with Zultys’ ZAC and MXIE Unified Communication applications, allowing users to manage calls and messages directly from their computer.
Like all Zultys phones, the ZIP 45G utilizes the Session Initiation Protocol (SIP) open standard and is managed from the Zultys MX Administrator application for rapid deployment and dramatically lowering the total cost of ownership.
ZIP 47GE: Advanced Color Gigabit IP Business Phone
The ZIP 47GE combines a hi-resolution color display and dual Gigabit Ethernet ports, in a feature rich IP phone ideal for busy executives and heavy phone users.
Functions and contacts may be accessed quickly via 27 programmable soft keys. A dedicated headset port and Electronic Hook Switch support offer enhanced usability for wired and wireless headset users. The optional ZIP 440M Expansion Module supports additional programmable keys.
The ZIP 47GE is fully compatible with Zultys’ MXIE and ZAC Unified Communication applications, allowing users to manage calls and messages directly from their computer.
Like all Zultys phones, the ZIP 47GE utilizes the Session Initiation Protocol (SIP) open standard and is managed from the Zultys MX Administrator application for rapid deployment and the industry’s lowest total cost of ownership.
ZIP 49GE: Advanced Color Gigabit IP Business Phone
The ZIP 49GE Smart Media Phone combines productivity enhancing visual communications with the flexibility of the Android operating system, accessed via a 7 inch touch screen, to deliver an outstanding user experience for business professionals.
Functions and contacts may be accessed quickly via 27 programmable soft keys. Wired and wireless headsets including Electronic Hook Switch (EHS) function are supported via the integrated USB port. Optional ZIP 450M Color Expansion Modules can provide more programmable keys.
The ZIP 49GE is fully compatible with Zultys’ ZAC and MXIE Unified Communication applications, allowing users to manage calls and messages directly from their computer. Like all Zultys phones, the ZIP 49GE utilizes the Session Initiation Protocol (SIP) open standard and is managed from the Zultys MX Administrator application for rapid deployment and the industry’s lowest total cost of ownership.
Zultys Learning Center
Creating a Community of Employees
Community, according to the dictionary, is a feeling of fellowship with others as a result of sharing common attitudes, interests, and goals.
The Future of Business Collaboration
When all your employees are under the same roof, getting the group together to brainstorm ideas and solve big problems might only be an issue of fitting everyone into the same conference room.
Keep Your Teams Inspired and Your Clients Happy — From Anywhere
Zultys Unified Communications adapts to today’s fluid work environments, keeping teams connected and customer engagement strong.
Your Zultys Unified Communications Product Overview
Zultys delivers an easy-to-use, secure, and reliable platform that is designed to streamline all forms of communication and increase productivity for any size business.
