Industrial operations break normal phone systems: the person you need is on a forklift, on a roof, or forty minutes up the highway. TOC treats that as the design brief. Paging groups reach the floor, queues keep dispatch orderly, cordless handsets roam the racks, and the mobile app puts the company number in every crew truck — so quotes, POs, and service calls stop dying in personal-cell voicemail.

Built for crews and floors

Paging Groups and PA

Announce to the floor, the yard, or the whole site from any handset; pairs naturally with our overhead paging systems.

Dispatch-Grade Queues

Inbound service and order calls stack, route, and overflow by rule, not by whoever’s closest to the ringing phone.

Cordless Coverage

DECT handsets with long talk time cover racking, mezzanines, and yards.

Field Crews on Mobile

Estimators and techs answer the company line and text from the business number.

Voicemail-to-Email and Recording

Verbal change orders and delivery commitments stop being memory tests.

On-Call and After-Hours Routing

The emergency line follows the on-call schedule automatically, so a weekend breakdown reaches a tech, not Monday’s voicemail.

The network side, handled too

Shops and warehouses are hard radio environments, and VoIP is only as good as the network under it. TOPS engineers both — the cabling, the Wi-Fi paths across the floor, and the phones — as one accountable job.

Local, and built for downtime you can’t afford

When the line is down, so is the schedule. TOPS answers within six rings, carries 24/7 emergency support with no call-out charges, and dispatches technicians from Kelowna and Kamloops who’ve been walking plant floors since 1981.

Reach the floor, the office, and the truck — all on one system.

Serving Canadian 🍁 Businesses Since 1981

24/7 Emergency Support Included

Local Technicians in BC, Remote Deployment Canada-Wide

Backed by Bicom Systems’ Enterprise Platform