Testimonials

“We’d been having significant challenges with our phone system for over a year. Rather than change systems, we switched to TOPS as our provider, and we’re more than happy we did. They were honest about our options and made recommendations obviously focused on finding a solution to our problems, not just to make a sale for themselves. Once we decided on a direction they brought an organized, structured troubleshooting process to bear along with their obvious technical expertise, and stayed laser focused along the way. We’ve been able to stay with the system we had, which saved us time, money and disruption and everyone on their team has been a pleasure to deal with. I’d recommend them to anyone looking to make a change or just unhappy with the way their current system is behaving.”

“TOPS recently convinced us to switch to a cloud-based phone system. We are so happy with the change, and extremely happy with all the help from TOPS during the transition.”

“Big Thank You to Ryan B and the TOPS Team for all their help. We have been loyal customers for many years but recently needed their help with upgrade questions. Ryan was amazing with quick, thorough and expert guidance. Great team and we are proud to be a part of it.”

“Excellent customer service! Super fast and very accommodating with every aspect of our phone system switch. Highly recommend, plus Noah is a beauty!”

“We recently had VOIP phones installed at our workplace, and I can’t say enough good things about them. The system is fast, reliable, and very easy to use. Their customer service truly stands out. You’re always dealing with real people who take the time to fully resolve any issue before closing a ticket. I would highly recommend Tops to anyone looking to avoid the big telecom providers, who consistently fall short when it comes to customer service and problem resolution.”

“Every aspect of our recent phone installation was handled efficiently and professionally by each member of the TOPS team. Don, Kathryn, Patricia and Wade were invested in making the transition as smooth as possible and their efforts are greatly appreciated. Our office depends on a system that is reliable and user friendly to both our staff and our patients.”

“I just want to share how happy I am that we made this switch. I know we’re in our infancy stage so to speak but the care we’ve already been given has exceeded my expectations. Happy to be a new client :)”

“TOPS has always come through with a plan to manage our telecommunications needs no matter how complicated. The service provided by Don, Kathyrn, and the whole service department is far superior to previous suppliers.”

“Overall TOPS handled every challenge that came up like pros! The team communicated clearly and promptly from day 1 of inquiry all the way through install and into our current/ongoing needs. Our support requests are always handled fast, and they are always kind to our staff. There isn’t a dumb question or a frustrating inquiry for the TOPS team. We run out of four locations and we also have remote staff. Most of our business relies on our phones being up and running. TOPS really is the way to go for multi-location businesses. Thank you, to the entire team!”

“Staff at TOPS is awesome! They are very quick to respond whenever we have any kind of problem and are super polite, knowledgeable and professional They keep working on a problem until it is solved. Friendly and easy to work with. They live up to the name…. TOPS.”

“Ben and Ayden were both really awesome to work with! They were friendly, timely, supportive, and thorough. Honestly, everyone from TOPS has been so helpful including Alan and Kathryn. We’ve been longtime customers, are happy with our new system, and look forward to using TOPS services for years to come.”