
TOC Cloud-Based Phone System
The TOC Cloud Phone System from TOPS Telecommunications is a fully hosted, cloud-based
business communication platform designed to improve operational efficiency, strengthen security,
and simplify how organizations connect. Built on one of the world’s most mature IP PBX
technologies, TOC delivers enterprise-grade telephony, unified communications, and intelligent
automation without the cost or complexity of traditional on-premise systems.

The platform offers advanced call management features such as auto attendants, ERG queueing,
customizable operating hours, voicemail-to-email, email-to-fax, music on hold, and call recording
with AI-powered transcription. Unified communications across mobile, desktop, and web applications
enable teams to collaborate efficiently from anywhere.
When equipped, TOC integrates seamlessly
with popular business applications and CRM
platforms, helping organizations streamline
workflows and connect customer interactions
directly with their business systems. With
flexible API support and customizable
integration options, businesses can tailor the
platform to meet their unique operational needs.

Built for busy office environments and growing organizations, the TOC Cloud Phone System
delivers secure, scalable, and intelligent communications that increase productivity, enhance
customer experience, and support the evolving demands of today’s workplace. It provides a reliable,
future-ready communication solution that empowers businesses to operate more efficiently and stay
connected from anywhere.
Handset Options
TOPS- S73 Standard Business IP Phone
A versatile, full-featured business phone built
for daily professional use. The TOPS-S73 offers
a high-resolution color display, programmable
line keys, and Gigabit networking to support
multitasking and moderate to high call volumes.
Perfect for staff who rely on efficient call
handling and seamless integration with TOPS
Office Communicator.
- Best for: Office staff, sales teams, power users
- Key benefits: Flexible, feature-rich, productivity
focused

TOPS-E33 Economy Business IP Phone
A reliable and cost-effective desktop or wall mount phone designed for common areas, light users, and standard office roles. The TOPSE33 delivers crystal-clear call quality, a modern color display, and Gigabit Ethernet connectivity for fast, dependable performance on the TOPS Office Communicator platform. Ideal for businesses seeking essential functionality without unnecessary complexity.
- Best for: Common areas, lobbies, lunch rooms,
- Key benefits: Affordable, dependable, easy to
use

TOPS-X74 Executive Business IP Phone
A premium desktop phone designed for
executives who require maximum flexibility and
performance. The TOPS-X74 features a large
color display, enhanced audio quality, and builtin Wi-Fi for simplified installations where
network cabling is limited. An excellent choice
for executive and professional offices and
modern workspaces using TOC TOPS Office
Communicator.
- Best for: Executives, managers, offices without
Ethernet drops - Key benefits: Wireless flexibility, premium
design, superior audio

Hardware Addons

Expansion Modules
The TOPS-S73 and TOPS-X74 IP Phones can be enhanced with the EXP55 Color Expansion Module, a powerful add-on designed to extend functionality and streamline call handling. The module features a large 5.5-inch color LCD display with three pages of 26 programmable keys, allowing users to configure up to 78 customizable functions. This expansion module enables advanced call management capabilities such as busy lamp field (BLF), speed dial, call forwarding, call transfer, call park, and call pickup, helping businesses improve efficiency, productivity, and communication control directly from their desktop phone interface.

Conference Phones
Our IP based conference phones are designed for boardrooms deliver clear, reliable audio that ensures every participant in the room can be heard without interruption. With advanced noise suppression, 360-degree microphone pickup, and seamless integration with our TOC platform, these devices make meetings more efficient and productive. Their professional design and intuitive controls allow teams to focus on collaboration rather than technology, making them an essential addition to any executive boardroom environment.
Portable IP Phones
Our high-performance SIP cordless phone system delivers powerful, flexible communication in a fully portable solution designed for modern business environments. Featuring a vibrant 2.4″ 240 × 320 color display and an intuitive user interface, it ensures simple navigation and efficient call handling for users on the move. The system supports up to 20 simultaneous calls, connects up to 10 DECT cordless handsets, and accommodates up to 10 VoIP accounts, providing exceptional scalability for growing teams. With support for the advanced Opus audio codec, users experience superior voice clarity and reliable call quality, while an impressive talk time of up to 30 hours (in ideal conditions) ensures dependable performance throughout the workday and beyond.

Wireless Headsets
Our Wireless headsets pair seamlessly with our IP phones and TOC softphone applications, offering clear audio, strong noise cancellation, and easy plug-and-play setup. Whether wired or wireless, our headsets are designed to integrate smoothly with our modern communication platforms, giving users dependable call quality and intuitive call-control features.

TOPS Office Communicator TOC
All Your Business Communications. One Powerful Desktop App.
TOPS Office Communicator (TOC) transforms your business phone system into a complete communication hub, giving your team everything they need to collaborate, respond faster, and stay productive.
With TOC, employees can manage calls, access voicemail, chat with coworkers, and share information instantly without switching between platforms.
From simple click-to-dial calling to real-time presence updates and secure file sharing, TOC helps your team work more efficiently while improving internal communication and customer response times.
The result? Faster decisions, better collaboration, and smarter communication.

Feature Highlights
Smart Calling Made Simple
- Click-to-Dial — Call any number directly from your computer with one click.
- Access voicemail and call recordings instantly.
- Improve response time and eliminate manual dialing.
Built-In Team Messaging
- Instant messaging with individuals or groups.
- Drag-and-drop secure file sharing.
- Keep conversations and documents in one place.
Real-Time Presence Awareness
- See who is available, busy, or away.
- Reduce interruptions and improve communication flow.
Calendar Integration
- Sync with Microsoft Outlook to automatically update your status when you’re in meetings.
- Stay focused while keeping your team informed.
Screen Sharing for Faster Collaboration
- Share your screen instantly while on internal calls.
- Collaborate in real time.

License Options
| FEATURES | BASIC USER |
STANDARD USER |
PLATINUM USER |
|---|---|---|---|
| Standard Bundled Device | TOPS-S73 | TOPS-S73 | TOPS-X74 |
| Auto Attendant | ♦ | ♦ | ♦ |
| Customizable Call Distribution | ♦ | ♦ | ♦ |
| Paging Groups / PA | ♦ | ♦ | ♦ |
| Music on Hold | ♦ | ♦ | ♦ |
| Voicemail to Email (Recording & Transcription) | ♦ | ♦ | ♦ |
| Call Forwarding | ♦ | ♦ | ♦ |
| Personal Call Handling Rules | ♦ | ♦ | ♦ |
| Call Queue | ♦ | ♦ | ♦ |
| Basic Reporting | ♦ | ♦ | ♦ |
| Call Recording (Excluding Archiving) | On Demand | ♦ | ♦ |
| TOC (TOPS Office Communicator) | ♦ | ♦ | |
| Mobile TOC for iPhone/Android | ♦ | ♦ | |
| Conference Calls | ♦ | ♦ | |
| Native Softphone | ♦ | ♦ | |
| Screen Dialing (Click2Dial) | ♦ | ♦ | |
| Desktop Faxing | ♦ | ♦ | |
| In Call Screensharing | ♦ | ♦ | |
| Secure File Sharing | ♦ | ♦ | |
| Chat | ♦ | ♦ | |
| SMS (Text from Desktop/Mobile App) | ♦ | ♦ | |
| Outlook Presence Integration | ♦ | ♦ | |
| TEAMS Integration | ♦ | ♦ | |
| Full Video Meetings Suite | ♦ | ||
| CRM Integration | ♦ |
