IT Network Technician

TOPS is a premier supplier of world class office technology products & services. Our current expansion plans have us on the hunt for network technician specialist. We are looking for that person who has proven experience in providing IT solutions and manage customer centric solutions to our support to the business community. Providing a focus on “Making Technology Work” ensures our customers are provided with innovative technology solutions delivered by a team of IT professionals.

We are looking to expand our team of network technicians. If you are have excellent communications skills, are motivated to do great work & poses excellent customer service skills we want to hear from you.

Required Skills:

• Bachelors of Science in Information Technology (or equivalent work experience) is required
• 5+ years experience working with Microsoft Server & Desktop network infrastructure
• 3+ years’ experience working with Cisco Routing and Switching network architecture including router, VPN, VLAN, Wireless, VoIP, Firewall configurations.
• 3+ years’ experience working in an MPLS network architecture; QOS, DSCP
• Certifications are a plus (MCSE, MCITP, CCNA, CCNP, etc)
• Comprehensive skill set with TCP/IP including the OSI Layers and its components, TCP and UDP port usage, ICMP Troubleshooting , Layer 3 network segmentation using subnets
• Must be ”self-motivated” with excellent time management skills and quality-oriented attention to detail.
• Must be ”customer oriented” with excellent interpersonal and listening skills and a professional image. These skills used for working with technically unsophisticated users who may be frustrated and under stress.
• Must be ”good communicator” with strong verbal and written communication skills. Must be able to make presentations to executive management regarding strategic and technological issues.
• Must be ”team player” who can work with people at all levels in the organization; can maintain confidentiality of sensitive information.
• Must be able to work overtime depending on workload

Please send your resume to [email protected].