Certified & Experienced
All communication solutions are serviced by Factory Certified Technicians. Your employees in turn are thoroughly trained in every component of their system by TOPS’ highly experienced customer service team.
Since 1981 TOPS Telecom has grown to be the largest provider of business communications systems in the Thompson/Okanagan area. “Think straight, talk straight” is our business motto.
We promise to put in writing our service and contractual commitments as your trustworthy telecom & office solutions provider. We will always be there to support your needs and make sure your system functions to your satisfaction… you can count on it!

Brian Fair
President

Brad Fair
Vice President of Operations

Matt Bray
Vice President of Technical Services

Kathryn Smithson
Project Coordinator

Alan Collo
Communications Consultant – Interior South

Chris Wilson
Communications Consultant – Interior North
Core Values
Do the Right Thing – Honesty and integrity is at the core of who we are. We are authentic, transparent, and committed to doing what is best for our customers and our company.
Together We are Stronger – Above all, we are a team. That means we show up for each other, act with empathy, and respect one another. We deliver more success through shared goals and mutual support.
We Have Your Back – We are committed to relentlessly focusing on creating success. The relationship is simple, we take care of the technology, so our customers can focus on their business.
Get it Done – Reliable and dependable. Our solutions and our service are built for longevity and scalability. We understand our clients needs and always strive to exceed expectations. Not only do we want to get it done, we want to get it done right.
Listen, Innovate, Deliver – We embrace change because it is constant. Our team is continuously learning, and we encourage creativity and development. As technology progresses, our team and processes adapt.

